FAQ'S

Frequently Asked Questions (FAQs)

Welcome to the ViralBazar4U FAQ section. Here, we've compiled answers to the most common questions to assist you. If you need further assistance, feel free to contact us at support@viralbazar4u.com.

🛒 Orders & Payments

1. How do I place an order?
Browse our products, select the desired item, click "Add to Cart," and proceed to checkout. Follow the on-screen instructions to complete your purchase.

2. What payment methods are accepted?
We accept:

  • Credit/Debit Cards (Visa, MasterCard, RuPay)

  • UPI (Google Pay, PhonePe, Paytm)

  • Net Banking

  • Cash on Delivery (COD)

3. Is Cash on Delivery available?
Yes, COD is available for select products and locations. Availability will be indicated at checkout.

4. How can I apply a discount code?
Enter your discount code in the "Promo Code" field during checkout and click "Apply." The discount will be reflected in your total amount.

🚚 Shipping & Delivery

5. What are the shipping charges?

  • Standard Shipping (5–7 business days): ₹50

  • Express Shipping (2–3 business days): ₹100

  • Free Shipping: On orders above ₹999

6. How can I track my order?
Once your order is shipped, you'll receive a tracking number via email or SMS. Use this number on our courier partner's website to track your shipment.

7. Do you ship internationally?
Currently, we only ship within India.

🔄 Returns & Refunds

8. What is your return policy?
You can return products within 7 days of delivery if they are unused, in original packaging, and in resalable condition. Refer to our Return Policy for more details.

9. How do I initiate a return?
Email us at support@viralbazar4u.com with your order number and reason for return. Our team will guide you through the process.

10. When will I receive my refund?
Once we receive and inspect the returned item, refunds are processed within 7–10 business days to the original payment method.

🛡️ Account & Security

11. How do I create an account?
Click on "Sign Up" at the top-right corner of our website, fill in the required details, and submit the form.

12. I forgot my password. What should I do?
Click on "Forgot Password" on the login page, enter your registered email, and follow the instructions to reset your password.

13. Is my personal information secure?
Yes, we prioritize your privacy. All data is encrypted and handled in accordance with our Privacy Policy.

📦 Products & Availability

14. Are the products genuine?
Absolutely. We source products directly from authorized suppliers to ensure authenticity.

15. What if a product is out of stock?
If a product is out of stock, you can opt to be notified when it's available again by clicking on the "Notify Me" button on the product page.

📞 Contact & Support

16. How can I contact customer support?

17. Where is ViralBazar4U located?
We are based in Bengaluru, Karnataka, India.

18. Do you have a physical store?
No, we operate exclusively online to serve customers across India efficiently.